Terms & Conditions

1. Definitions

• "Service" refers to products and services provided by Voyageur Finds
• "User" means any person accessing our website or purchasing our products
• "Content" includes all text, images, and materials on our website
• "We/Us/Our" refers to Voyageur Finds
• "Agreement" means these Terms and Conditions

2. Use of Services

• Services are provided for personal or business use as specified
• Users must be at least 18 years old to make purchases
• Account information must be accurate and complete
• Users are responsible for maintaining account confidentiality
• Corporate accounts require proper business authorization

3. Orders and Payments

• All prices are in Canadian dollars (CAD)
• Payment is required before order processing
• We reserve the right to refuse or cancel orders
• Promotional offers may have specific terms and conditions
• Corporate accounts may have net 30 payment terms upon approval

4. Shipping and Delivery

• Shipping rates and timelines vary by destination
• Risk of loss passes to buyer upon carrier acceptance
• International shipments may incur customs duties
• We are not responsible for carrier delays beyond our control
• Tracking information will be provided when available

5. Returns and Refunds

• Returns accepted within 14 days of receipt
• Items must be in original condition with tags
• Custom orders and personalized items are non-returnable
• Return shipping costs are buyer's responsibility
• Refunds processed within 7 business days of receipt
• Damaged items will be replaced or refunded

6. Intellectual Property

• All content remains property of Voyageur Finds or artists
• Limited license granted for personal, non-commercial use
• No reproduction without written permission
• Artist names and trademarks are protected
• Indigenous cultural protocols must be respected

7. Prohibited Uses

Users may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt unauthorized access to systems
• Engage in fraudulent activities
• Resell products without authorization

8. Limitation of Liability

• Services provided "as is" without warranties
• Liability limited to purchase price paid
• Not liable for indirect or consequential damages
• Exceptions for gross negligence or willful misconduct

9. Dispute Resolution

• Initial attempt at informal resolution (30 days)
• Mediation as second step if needed
• Governing law: Province of Manitoba, Canada
• Disputes resolved in Winnipeg courts

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use after changes constitutes acceptance of modified Terms.